FAQ

Patient FAQ

Pain is an uncomfortable feeling that tells you something may be wrong. It can be steady, throbbing, stabbing, aching, pinching, or described in many other ways. Sometimes, it’s just a nuisance, like a mild headache. Other times it can be debilitating.
Pain is classified as either acute or chronic. Acute pain is usually severe and short-lived, and is often a signal that your body has been injured. Chronic pain can range from mild to severe, is present for long periods of time, and is often the result of a disease that may require ongoing treatment.
Anyone who has a pain problem which has not been eased with the help of your primary care doctor and the usual medications should be evaluated by a doctor who is specially trained to treat various pain problems. As with any type of physician, you should seek a doctor who has completed a fellowship program and is Board Certified in Pain Management. The doctor will devise a plan to ease the pain and improve your ability to enjoy activities which the pain may have been preventing. This plan is very individualized and may consist of medications, special pain relief injections or specific exercises to ease the pain. People who suffer from chronic pain may develop sleep problems or depression. A Pain management specialist is trained to treat all aspects of your health which may be affected by your pain problem.
The best way to avoid chronic pain is to treat acute pain aggressively and appropriately. For example, when a person first experiences severe pain, anti-inflammatory medications like Ibuprofen help promote healing and prevent abnormal pain impulses from developing. Prolonged, severe pain can cause anxiety, depression and insomnia which in turn decrease a person’s pain tolerance. Pain causes depression which causes more pain. This “Cycle of Pain” can be very difficult to break once it starts. This is why it is important to see a Pain Management specialist when the usual treatments aren’t working.
A: Simple! Call our office, our email us using this link . We are always accepting new patients and will work hard to get you an appointment ASAP.
No. If you tell us your primary care physician, we do all the work and get all of your medical records from them at no cost for you!
Yes we allow self-pay. Many insurances do cover pain management, so if you don't want to pay out-of-pocket, make sure to check with your provider!
Your first visit will most likely not include a prescription of any kind. Our doctors strive to treat pain without medication, using it only when absolutely necessary. This ensures that our patients receive the absolute best quality of care, rather than a one-size-fits-all drug.
That will depend largely on you. Your type of pain, insurance coverage, and medications required will all influence the cost. We do everything we can to decrease costs for our patients. For more information on how you can save costs, please visit
Unfortunately, pain medications are frequently abused. In order to make sure that these medications go to patients that truly need them, we administer a urine test to check for other illegal drugs. With the growing number of deaths surrounding pain medication abuse, we are doing our part to protect our patients.
You will be charged a $25 fee, payable at your next appointment.
We are typically able to make an appointment the same week you call in. Our in-office wait times vary depending upon patient loads, but most patients do not wait longer than 45 minutes.
No, blood pressure medicine and blood thinning medicine are two different things. It is important that we know if you are taking blood thinners. You may be advised to stop your blood thinner medication for a couple of days before a procedure, but you will never be asked to stop your blood pressure medication.
Typically we start with a pain consultation. We rate your pain, locate it and begin the process of creating a pain treatment plan tailored to fit your needs. Every person's pain is different, so it is difficult to say exactly what tests you will need before you are seen by one of our Pain Management Specialists.
Our Athens Office is open 8am-4:30pm every Saturday. Our Lavonia Office is Open 8am-5pm every Wednesday.
If you give us your pain clinic's info and the name of the doctor that treated you, we will get all your records and tests from them so that you can be transferred smoothly.
The New Patient Packet that can be found in the forms section of our website, and your insurance info (if applicable).
Please give us the contact info for your primary physician and any other physicians you may see, and we will collect your records for you.
We have a 24 hour emergency hotline just for these sorts of occurrences. Once you are a patient with our pain clinic, we will provide that number for you.
Tests are similar to medical records, we will take care of it if you give us your doctors' names and contact information.
When you go to check out, our front desk staff will guide you through the process of creating a patient portal, which you can then log into from any internet-capable computer or cellular device.
They will most likely contact us and ask any questions they may have. We can transfer files, tests and lab results to any physician who is in your primary care network. To make sure any new hospitals or physicians are entered into your primary care network, please call our offices at 1-844-641-0036. Make sure to tell the doctor that you are going through a pain management treatment course, so that they can adjust their care accordingly. Many pain medications are powerful, so it is best if your doctor is aware of all the medications you are on.
The most effective medication depends on what is causing the pain. For example, narcotic medications are very helpful for certain severe pain problems, but may do very little to help pain which is due to chronic tissue inflammation, muscle spasm or nerve irritation. All pain problems cannot be alleviated with the same medication.

To make matters more complex, different people may respond to the same medication in different ways. One person may have great pain relief with medication A and another person may not have any relief with the same medication. This is why a doctor’s full evaluation is necessary before prescribing any pain medication in order to identify all of the possible factors which may be causing the chronic pain situation.

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